fbpx

No access to any videos

This topic has 3 replies, 2 voices, and was last updated 8 months, 4 weeks ago by Admin.

  • Author
    Posts
  • #43385
     Sue Atkinson
    Participant

    Hi! I am logged into my account and trying to open a tutorial video so I can do some painting. unfortunately when I choose a subject for the tutorial the page opens but there is no video. On previous days I have had no issue. Wondering why today is different.

    #43386
     Sue Atkinson
    Participant

    no worries. problem was my end thanks

    #43389
     Admin
    Keymaster

    Hi Sue, lets help you get this issue sorted.
    Have you tried logging out and then in again?
    This may nudge it back in to action
    Is it with all the tutorials or just 1? (if so let us know and we will check it this end )
    Have you tried from another device?
    Thanks for your patience and we will sort it asap
    Andrew

    #43390
     Admin
    Keymaster

    Hi Sue, lets help you get this issue sorted.
    Have you tried logging out and then in again?
    This may nudge it back in to action
    Is it with all the tutorials or just 1? (if so let us know and we will check it this end )
    Have you tried from another device?
    Thanks for your patience and we will sort it asap
    Andrew

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.

CONTACT US

Drop the loose gang an email

Sending

©2021 Loose Watercolours All Rights Reserved.

Log in with your credentials

Forgot your details?