- This topic has 3 replies, 2 voices, and was last updated 4 years, 2 months ago by
.
-
Posts
-
Hi! I am logged into my account and trying to open a tutorial video so I can do some painting. unfortunately when I choose a subject for the tutorial the page opens but there is no video. On previous days I have had no issue. Wondering why today is different.
Hi Sue, lets help you get this issue sorted.
Have you tried logging out and then in again?
This may nudge it back in to action
Is it with all the tutorials or just 1? (if so let us know and we will check it this end )
Have you tried from another device?
Thanks for your patience and we will sort it asap
AndrewHi Sue, lets help you get this issue sorted.
Have you tried logging out and then in again?
This may nudge it back in to action
Is it with all the tutorials or just 1? (if so let us know and we will check it this end )
Have you tried from another device?
Thanks for your patience and we will sort it asap
Andrew
- You must be logged in to reply to this topic.